Welcome to the ServiceOntario Online Status Inquiry system.

Each field marked by an asterisk (*) must be completed.

You can search for the status of your:

  • Birth certificate(s)
  • Marriage certificate(s)
  • Death certificate(s)

NOTE: At this time, status tracking is not available for Premium Online or registration requests. If your request cannot be processed, you will be contacted at the daytime telephone number provided during the online certificate application process.


If you have applied for a certificate online, you will need to provide the following information about the certificate request:

  • Order Number, which can be found on your online certificate payment receipt
  • The type of certificate you requested (Birth, Death or Marriage)
  • Date of event (Birth, Death or Marriage)

If you have applied for a certificate via mail, you will need to provide the following information about the certificate request:

  • Applicant name
  • Name of the subject
  • The type of certificate you requested (Birth, Death or Marriage)
  • Date of the event (Birth, Death or Marriage)

Status information is only available the day after an application is entered into ServiceOntario's processing system. Status information for your application should be available as follows:

  • Online or Emergency: 1 business day after receipt
  • Expedited: Up to 3 business days after receipt
  • Regular (Mail): Up to 5 weeks after receipt

If you applied online and you did not receive a payment receipt, or if you are unsure that your application was submitted successfully, please contact ServiceOntario after 1 full business day (Toll-free: 1-800-461-2156 if you're outside of Toronto but within North America or 416-325-8305 if you're within the GTA or outside of North America; Toll-free TTY/Teletypewriter: 416-325-3408). If you've had trouble applying for a certificate online and have not entered any payment information you will need to start the application process again.

Certificate information last updated: October 22, 2019

Collection of Personal Information

Personal information contained on this form is collected under the authority of the Vital Statistics Act, R.S.O. 1990, c.V.4, as amended, and will be used to provide certified copies, extracts, certificates, or search notices and to verify the information provided and your entitlement to the service requested and for law enforcement and security purposes. It is an offence to wilfully make a false statement on this form. Questions about this collection should be directed to: The Deputy Registrar General, Office of the Registrar General, 189 Red River Road, PO Box 4600, Thunder Bay ON P7B 6L8. Telephone: Outside Toronto 1-800-461-2156 or in Toronto 416-325-8305, TTY/Teletypewriter (for the hearing impaired) 416-325-3408 or Fax: 807-343-7459.


 



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